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What should the future of residential trash & recycling services be in UA?


What solutions would you choose to address the problem of blowing trash and recycling (select up to two)?

Response Percent Response Count
Standard Containers Provided by the City: Containers with lids and wheels for trash and recycling should be provided at no additional cost. 86.5% 263
Greater Enforcement: Residents should be required to have containers with lids, and households that don't comply should have their trash left at the curb. I understand some trash may be left out for several days, but they need to learn. 15.1% 46
Increase Education: Provide residents with tips for preventing trash and recycling from blowing out of containers. 23.0% 70
Notifications and Fines: Notices should be given to residents leaving trash and recycling out without required containers. Residents should be fined if they don't comply. 22.0% 67

How should the City deal with trash that ends up in recycling?

Response Percent Response Count
The sticker system incentivizes residents to "cheat the system" by mixing trash in with recycling. We need to change our trash system to eliminate this incentive. 49.3% 150
Simplify the trash system and the amount of trash that ends up in recycling bins will decrease. 55.9% 170
Greater Enforcement. The recycling should not be picked up. Use education combined with enforcement, but residents need to learn what can't be recycled curbside. 40.1% 122
Increase Education: Ramp up efforts to teach residents about correct recycling guidelines. 48.4% 147

How would you address the decline in sticker sales (pick one)?

Response Percent Response Count
Eliminate stickers - trash service should cost the same for everyone. 47.9% 146
Go to another system that charges residents based on the amount they throw away and encourages recycling. 38.0% 116
Keep the stickers, but greater enforcement is needed to ensure that everybody is using stickers as required. 14.1% 43

What would you do to improve bulk pick-up (you can make multiple selections)?

Response Percent Response Count
Eliminate stickers for bulk pick up: Bulk pick-up should be included in our trash service as part of the annual fee. 51.5% 157
Simplify the bulk pick-up cost structure: The bulk pick-up list is complex, make it easier for residents to understand. 55.7% 170
Remove items from the bulk pick-up list: Eliminate items that should no longer be on the list (e.g. construction debris items not accepted at the landfill). 28.9% 88
Increase eduction: Provide residents details of alternatives to curbside bulk collection.. 43.9% 134
Keep using stickers for bulk items: The current system encourages people to be careful about items they throw away. 24.6% 75

Why do you think that so many residents don't use the City's trash system (pick up to three)?

Response Percent Response Count
Stickers are expensive and residents want to save money. 54.4% 160
Bulk pick-up is complicated and expensive in Upper Arlington. It's easier to throw large items away in other locations. 52.0% 153
Inconvenience of buying stickers. 43.2% 127
Most communities allow you to throw away as much as you want for one annual cost. UA would be better off using a system like this for trash rather than worrying about how much is thrown away. 59.2% 174

How should the City move forward with trash and recycling services, given the difficulties with stickers and the problems outlined above, increased costs included?

Response Percent Response Count
The City should explore alternatives to the sticker system but focus on options whereby residents costs are based on the amount they throw away, with a continued incentive to recycle. 46.6% 142
Enforcement is key. The sticker system works and requires enforcement, even if it may increase costs and be higher than other communities. 4.9% 15
Stickers are causing a lot of unintended problems: trash in recycling, illegal dumping, bulk items left at the curb. It's time to explore other options. 23.0% 70
Its time for stickers to go. Anything would be better than our current system. 25.6% 78
Katina Spanos inside City Boundary
September 5, 2016, 4:31 PM
  • What solutions would you choose to address the problem of blowing trash and recycling (select up to two)?
    • Standard Containers Provided by the City: Containers with lids and wheels for trash and recycling should be provided at no additional cost.
  • How should the City deal with trash that ends up in recycling?
    • The sticker system incentivizes residents to "cheat the system" by mixing trash in with recycling. We need to change our trash system to eliminate this incentive.
  • How would you address the decline in sticker sales (pick one)?
    • Eliminate stickers - trash service should cost the same for everyone.
  • What would you do to improve bulk pick-up (you can make multiple selections)?
    • Eliminate stickers for bulk pick up: Bulk pick-up should be included in our trash service as part of the annual fee.
  • Why do you think that so many residents don't use the City's trash system (pick up to three)?
    • Most communities allow you to throw away as much as you want for one annual cost. UA would be better off using a system like this for trash rather than worrying about how much is thrown away.
  • How should the City move forward with trash and recycling services, given the difficulties with stickers and the problems outlined above, increased costs included?
    • Its time for stickers to go. Anything would be better than our current system.
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Issue 1: Community Appearance

The City regularly receives complaints about blowing trash and recycling on windy days. Many households use recycling containers without lids that are too small to accommodate the actual volume of recycling produced each week. Trash bags that animals can get into and loose items that can blow in bad weather also have led to liter in our community.  


If not placed securely in containers, items are more likely to litter neighborhoods on windy days and loose trash bags provide easy access to disposed food items for animals/wildlife.

Many communities provide containers such as these to facilitate a neat and orderly appearance on collection days.
Choose at most 2 options
Check out our guidelines for civility
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