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Check out some recent Registered Statements from citizens

Name not shown inside GARDNERVILLE RANCHOS November 24, 2017, 3:47 PM

A really nice bakery

Name not shown inside GARDNERVILLE RANCHOS November 24, 2017, 3:41 PM

What is your age?
40-59


I am a:

Resident


What device do you use the most to access the County Website?
Desktop PC or Laptop



How often do you visit Douglas County website in a month?

3 this 4 times


What is your primary purpose of visiting Douglas County's Website? Example: Find out hours of a public facility, pay bills, contact a board member,look up property, find a service?
Events, assessors, county board minutes, meetings


What do you like about the existing site?
Graphics


What frustrates you about the current site?
It’s very hard to navigate. Search is terrible


Is the content written in a way that you understand?
Sometimes


In regards to past visits on the site, could you find the information you were seeking for with ease?
No


What could be done to improve this website?
You need to look at other county websites. The Assessors especially a search user is not user friendly

Pamela Sauer inside MINDEN/GARDNERVILLE November 23, 2017, 7:16 AM

What is your age?
60+


I am a:

Resident


What device do you use the most to access the County Website?
Desktop PC or Laptop



How often do you visit Douglas County website in a month?

I will visit more often now that the site is improved.


What is your primary purpose of visiting Douglas County's Website? Example: Find out hours of a public facility, pay bills, contact a board member,look up property, find a service?
In the past I've looked for Senior Center happenings, things happening in town and of course City Planning information.


What do you like about the existing site?
I am impressed with what is to me "the new look and feel" of the Douglas County website. It is many times improved over the old site. I have not visited DC site as I rarely found information without becoming frustrated. Today I thought I better look again before filling out this form and am pleasantly surprised. Great job!


What frustrates you about the current site?
All good right now. (see question above)


Is the content written in a way that you understand?
Yes


In regards to past visits on the site, could you find the information you were seeking for with ease?
Yes


What could be done to improve this website?
Looks great thank you for improving the site and bringing it up to date!

Sharrie Flaherty inside TRE/HOLBROOK JCT November 22, 2017, 6:07 PM

What is your age?
60+


I am a:

Resident


What device do you use the most to access the County Website?
Desktop PC or Laptop



How often do you visit Douglas County website in a month?

0


What is your primary purpose of visiting Douglas County's Website? Example: Find out hours of a public facility, pay bills, contact a board member,look up property, find a service?
parks info


What do you like about the existing site?
n/a


What frustrates you about the current site?
when you get to Topaz Lake park on site there is no link to reservations nor is there even a phone number to call on this page for reservations or general info.Also need office hours on this page so people get an answer.


Is the content written in a way that you understand?
need more info on topaz lake page-rates ect. or a link to a new page that gives more detailed info on camping availability-park rules and regulations.


In regards to past visits on the site, could you find the information you were seeking for with ease?
no


What could be done to improve this website?
more pictures of Topaz Lake and campground

Denise Van Norman inside GARDNERVILLE RANCHOS November 22, 2017, 11:27 AM

What is your age?
60+


I am a:

Resident


What device do you use the most to access the County Website?
Smart Phone



How often do you visit Douglas County website in a month?

Once a month


What is your primary purpose of visiting Douglas County's Website? Example: Find out hours of a public facility, pay bills, contact a board member,look up property, find a service?
Hours, road closures, emergency info, health inspections


What frustrates you about the current site?
Hard to navigate, find info


Is the content written in a way that you understand?
Yes


In regards to past visits on the site, could you find the information you were seeking for with ease?
No


What could be done to improve this website?
Make it more user friendly

Name not shown inside MINDEN/GARDNERVILLE November 21, 2017, 11:47 AM

What is your age?
40-59


I am a:

Resident


What device do you use the most to access the County Website?
Desktop PC or Laptop



How often do you visit Douglas County website in a month?

1


What is your primary purpose of visiting Douglas County's Website? Example: Find out hours of a public facility, pay bills, contact a board member,look up property, find a service?
look up property, compliance complaints


What do you like about the existing site?
easy to look up properties


What frustrates you about the current site?
compliance portion does not receive responses


Is the content written in a way that you understand?
y


In regards to past visits on the site, could you find the information you were seeking for with ease?
most of the time


What could be done to improve this website?
fix compliance, fix emergency updates

Name not shown inside GARDNERVILLE RANCHOS November 17, 2017, 3:49 AM

What is your age?
40-59


I am a:

Resident


What device do you use the most to access the County Website?
Tablet



How often do you visit Douglas County website in a month?

1-2 times


What is your primary purpose of visiting Douglas County's Website? Example: Find out hours of a public facility, pay bills, contact a board member,look up property, find a service?
Pay bills, look at adoptable pets, find information on the rec center.


What do you like about the existing site?
Not much


What frustrates you about the current site?
It’s diffucult to navigate


Is the content written in a way that you understand?
Somewhat


In regards to past visits on the site, could you find the information you were seeking for with ease?
No


What could be done to improve this website?
Better links.

Name not shown inside FOOTHILL November 16, 2017, 11:07 AM

What is your age?
40-59


I am a:

Resident, Doing Business in Douglas County


What device do you use the most to access the County Website?
Desktop PC or Laptop



How often do you visit Douglas County website in a month?

20


What is your primary purpose of visiting Douglas County's Website? Example: Find out hours of a public facility, pay bills, contact a board member,look up property, find a service?
Meeting agendas and videos, finding contacts, look up records, get up to date county news.


What do you like about the existing site?
Lots of content, GIS


What frustrates you about the current site?
Difficult to navigate, poor search results


Is the content written in a way that you understand?
Sometimes


In regards to past visits on the site, could you find the information you were seeking for with ease?
Usually not


What could be done to improve this website?
Calendar and links to meeting agendas need to be on same page. Site needs better, more intuitive layout and better search capabilities.

Name not shown inside JOHNSON LANE November 16, 2017, 10:47 AM

What is your age?
60+


I am a:

Resident


What device do you use the most to access the County Website?
Desktop PC or Laptop



How often do you visit Douglas County website in a month?

4-6 times


What is your primary purpose of visiting Douglas County's Website? Example: Find out hours of a public facility, pay bills, contact a board member,look up property, find a service?
Read Commissioner's Meeting and Planning Commission agendas and watch videos of meetings, track changes to the Master Plan Update.


What do you like about the existing site?
Reasonably easy to use for anyone with some knowledge of accessing information on a website.


What frustrates you about the current site?
Having to drill down too far for some items, like meeting videos and agenda packets.


Is the content written in a way that you understand?
Yes, for the most part.


In regards to past visits on the site, could you find the information you were seeking for with ease?
Yes after the first few times to the hang of it.


What could be done to improve this website?
Perhaps a tutorial for the most sought after items.

Name not shown inside MINDEN/GARDNERVILLE November 16, 2017, 10:43 AM

What is your age?
40-59


I am a:

Resident, Doing Business in Douglas County


What device do you use the most to access the County Website?
Desktop PC or Laptop



How often do you visit Douglas County website in a month?

1-2 times


What is your primary purpose of visiting Douglas County's Website? Example: Find out hours of a public facility, pay bills, contact a board member,look up property, find a service?
Location for meetings
Look up property
road closures


What do you like about the existing site?
It's fairly up to date and gives at least cursory information when you're looking for something.


What frustrates you about the current site?
nothing


Is the content written in a way that you understand?
yes


In regards to past visits on the site, could you find the information you were seeking for with ease?
usually.


What could be done to improve this website?
Change the photos to better reflect our beautiful county. Update the brownish orange to something more vibrant