FAQ
Pricing

Priced to fit your community budget, we offer Open City Hall at special fixed rates during your first year to help you plan your budget. We also offer additional support to the government agency staff administering Open City Hall to reduce in-house support requirements to a bare minimum.

Open City Hall™ Service: First Year Rates

During your first year, we provide Open City Hall at a fixed monthly price based on your community population. During this time you'll be able to monitor overall usage to help you plan for subsequent years.

Prices include an unlimited number of statements, and an unlimited number of topics. You can cancel your monthly subscription at any time.

Community Population
Up to 100,000 100,001 to 500,000 500,001 to 1,000,000*
Recurring cost $200/month $500/month $1000/month
Moderation Yes Yes Yes
Authentication Yes Yes Yes
Support Yes Yes Yes
Privacy Yes Yes Yes

* More than 1 million in your community? Contact us.

Open City Hall™ Service: Standard Rates

After your first year, our monthly prices are based on the number of statements per month. By that time you'll have enough information to optimize your plan based on your community's actual needs.

Prices include an unlimited number of topics, and you can cancel your monthly subscription at any time.

Statements per month
Up to 300 301 to 1000 1001 to 3000*
Recurring cost $200/month $500/month $1000/month
Statement overage $1 per statement $1 per statement $1 per statement
Moderation Yes Yes Yes
Authentication Yes Yes Yes
Support Yes Yes Yes
Privacy Yes Yes Yes

* Anticipate more than 3000 statements per month? Contact us.

Staff Support Services

To supplement the end-user support services bundled with Open City Hall, Peak Democracy provides outstanding support to the government agency staff administering Open City Hall. Delivered via web-meeting, phone and/or email, our support services reduce your in-house staffing requirements to a minimum.

Launch Services

To help ensure a successful launch of your first Open City Hall topic, Peak Democracy can:

  • provide initial consulting to help you plan the launch,
  • draft press releases,
  • coordinate parallel launches on newspaper and other civic organizations' websites, and
  • customize your configuration of jurisdiction boundary data.

Topic Management Services

Starting with your first Open City Hall topic, our topic management services can reduce your ongoing staffing requirements to less than one hour per topic - just email us the topic question and introduction (e.g., from staff reports), and we take care of the rest, including:

  • Formatting topic introductions for both text and html rendering
  • Opening and closing topics
  • Managing topic deadlines
  • Designing multiple choice responses when appropriate
  • Grouping topics together to optimize user navigation
  • Announcing topics to email, RSS, Twitter and Facebook subscribers
  • Announcing topics to key individuals and civic organizations in your community
  • Writing summaries of user responses for analysis and close-out statements

Support Prices

You can obtain support as needed under the standard support plan, or you can purchase the annual plan at a fixed price to obtain full support for an entire year.

Community Population
Up to 100,000 100,001 to 500,000 500,001 to 1,000,000*
Standard 4 free hours, then $200/hour 8 free hours, then $200/hour 16 free hours, then $200/hour
Annual $5,000 $10,000 $20,000

* More than 1 million in your community? Contact us.