Peak Democracy Inc's Open Town Hall is a cloud-based online civic engagement platform that augments and diversifies public participation in ways that also enable government leaders to increase public trust in their governance.
Unlike crowd-sourcing, Open Town Hall allows governments to maintain control of the public engagement process, focus on feedback from constituents, keep the dialogue civil and legal, and also not overwhelm staff in ways that can frustrate residents.
In addition to monitoring forums for uncivil activity and reconciling problems, Open Town Hall provides a suite of real-time insight and reporting tools -- including geographic and demographic analysis. Open Town Hall also supports social media integration, multiple languages, and a range of mobile access on smart devices and via texting and voice mail.
Peak Democracy was founded in 2007. During our first few years of operation, we quietly and patiently developed a software platform that met the unique needs of government agencies – by piloting a solution to a small select group of local governments.
Today, Peak Democracy has worked with over 80 government agencies across North America to power over 1,300 online forums that have attracted over 160,000 online attendees, and have garnered a user satisfaction rating of over 95%.
Our company is headquartered in Berkeley CA, but we have staff located all over the US, and our servers are housed in a high-security, co-location facility in Dallas TX.
We are methodically scaling our platform, infrastructure and team to provide the highest quality online citizen participation solutions to every local, state and federal government agency across the US and Canada.
Peak Democracy is proud to have been a strategic corporate partner with the Alliance for Innovation since 2009.